setting

Clara - Task management application for stationary nursing staff in hospitals

The Issue

Screaming patients, overstrained staff: the nursing emergency in brief. For hours, the cries of patient A. resound across the corridors of a hospital's internal medicine ward. Patient A. is confused, he does not know that he is in the hospital. But with two nurses for 30 patients there is no time to take care of the desperate man. Patients have to be taken to operations, medicines distributed, bandages changed and pain patients treated.
Situations like these are part of the everyday life of nursing staff throughout Germany. There is already a shortage of personnel everywhere because in the past - for economic reasons - many jobs were cut and fewer nursing staff were trained. According to the trade union ver.di, there is already a shortage of 70,000 skilled workers in nursing care nationwide. 40,000 additional skilled workers are needed in nursing care for the elderly.


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Our Mission

We have made it our task to support the situation in clinics by designing interaction to remedy this nursing crisis. In order to get a personal impression of the problem outlined and known from the media, we arranged a one-day internship via an online form at the Staufferklinikum Schwäbisch Gmünd.




We believe...

"... that new technologies in hospitals will make the work of nurses more efficient and thus bring the focus of the nurses' work back to the patient."


Research

In order to validate our assumptions, to get to know our user group even better and to gather all our previous knowledge in one place, we decided to apply the Value Proposition Canvas method. The focus at VPC is now on the creation of value and benefit for the customer. We looked at our target group systematically and were thus able to address problems and needs in a targeted manner. Create a well sorted overview of all Pains, Gains and Customer Jobs using the VPC. Furthermore the VPC helped us to find so called Pain Relievers and possible products that solve the Pains of our users.


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Design

Device

As the most suitable end device we decided on a 4th generation iPad Mini. Due to its size of 20.3 cm high by 13.4 cm wide and 0.6 cm thick, it was the perfect compromise between the size of the operating surface and manageability. Thus it fits into the standard bag of a nurse's vest. It is also easy to disinfect, which is a "must-have" for technical devices in a clinical context.

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Tasks

The colored bar, which indicates the priority of the task, also helps to visually summarize the package, as it has a clearly visible beginning and end. To further visually support the user, we have given the task a white background that is slightly different from our background.
This very light contrast is further enhanced by a soft drop shadow, which is so subtle that it supports the user visually, but does not distract or stand out.
The individual task cards are provided with typographic elements. These are structured according to their priority for the nurses. First the task name, as the headline. Next to the headline special information, such as that the task is a recurring are displayed in the form of icons.

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Stacks

A stack is, as the name suggests, a stack of tasks. We captured this metaphor visually by stacking three cards on top of each other. These cards decrease in opacity to give a better deep feeling. The driving stripes of the cards in the background refer to the color stripes of the two top tasks in the stack. Otherwise, the stack cards behave the same as normal task cards.

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Task Bar

A variable task bar is attached to the left, which simplifies navigation within the working day. It shows the importance of the upcoming task and when it is scheduled for the daily routine. Furthermore, you can also see whether a task consists of several stacked tasks. The current time can also be read.

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Use Case

Structure

To achieve this goal, we have developed Clara, a task management tool for nursing staff. Through a timeline, the nurse can find out which tasks still need to be performed throughout her shift. She can see what to do next from the task list on the right. The priority of the individual tasks is conveniently indicated by the color. All other information is sorted according to its importance, from top left to bottom right. By tapping on the task, more information is displayed. Other interactions, such as starting the task, are placed to the right of the task card. To show that there is a possibility of interaction these elements are colored in our interaction and highlight color.

Organize

To achieve this goal, we have developed Clara, a task management tool for nursing staff. Through a timeline, the nurse can find out which tasks still need to be performed throughout her shift. She can see what to do next from the task list on the right. The priority of the individual tasks is conveniently indicated by the color. All other information is sorted according to its importance, from top left to bottom right. By tapping on the task, more information is displayed. Other interactions, such as starting the task, are placed to the right of the task card. To show that there is a possibility of interaction these elements are colored in our interaction and highlight color.


Create

To achieve this goal, we have developed Clara, a task management tool for nursing staff. Through a timeline, the nurse can find out which tasks still need to be performed throughout her shift. She can see what to do next from the task list on the right. The priority of the individual tasks is conveniently indicated by the color. All other information is sorted according to its importance, from top left to bottom right. By tapping on the task, more information is displayed. Other interactions, such as starting the task, are placed to the right of the task card. To show that there is a possibility of interaction these elements are colored in our interaction and highlight color.


Design

We placed great emphasis on the tasks being in the foreground. There is as little as possible that distract from the most important functions. In order to give the application a "nicer" look and feel, we made sure that all elements and icons have rounded corners. Furthermore, it was important to us that all colors have a similar volume and yet clearly differ from each other.